Returns & Exchanges

✨ Refunds & Returns

Because many of our items are handmade, custom-designed, or produced on-demand, we do not accept general returns for reasons such as changing your mind, sizing preference, or buyer’s remorse.

We gladly offer support in the following situations:

✔ Wrong Item Received

If the wrong product arrives, we will replace it at no cost to you.

✔ Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 7 days of delivery at support@effyscreations.store with:

• Your name
• Order number
• Photos of the item and packaging

We will immediately send a replacement.

✔ Lost, Missing, or Undelivered Packages

If tracking shows delivered but you did not receive your item, contact us and we will help file a claim or arrange a solution.

✨ Exchanges

We offer exchanges in the following cases:

✔ Size Exchange (Apparel Only)

If you ordered the wrong size, we offer a one-time size exchange within 7 days of delivery.

To qualify:

• Item must be unworn, unwashed, and in original condition
• Customer is responsible for return shipping
• We cover the cost of shipping the new size to you

Email support@effyscreations.store for instructions before sending anything back.

✨ Non-Returnable Items

For hygiene, customization, and production reasons, the following items are final sale:

• Stickers
• Journals & stationery
• Mystery bundles
• Personalized items
• Custom orders
• Seasonal items
• Digital downloads
• Sale or clearance items

✨ Order Cancellations

Because most orders begin processing within hours, cancellations are only possible if the order has not yet entered production or shipped.

If you need to cancel, email us immediately at:
support@effyscreations.store

✨ Shipping Issues

Effy’s Creations is not responsible for:

• Delays caused by USPS or UPS
• Incorrect addresses entered at checkout
• Items marked as delivered but not received

However — we will assist you in filing a claim and offer support to help resolve the issue.